The Black Swan Lee - Lenox, Ascend Hotel Collection
Hva gjestene sier
Large spacious room with balcony overlooking lake.Self serve breakfast range of options. Good location .Clean. Fridge was very useful . Comfortable large bed and seating area with 2 armchairs and 2 seats and table on balcony .Coffee machine in room and breakfast area.Good value for money. Good range of restaurants in Lee a nice historic town. Very large supermarket on edge of town .
Frank
september 2024
My requirements were minimal. So I was in general very satisfied. I was mostly a morning coffee drinker with a donut/bagel/croissant and a hard boiled egg. The staff was very responsive, friendly and accommodating. The room was clean and nicely presented, and (except for one morning) was well supplied with the towels I required. The view was the parking lot, but I didn't stay in my room and the view in general was good as there was a wall(?) etc, abutting the roadway - not unattractive. I would be happy to stay there again should I return.
Jane
juni 2024
We loved our stay here. The location is absolutely wonderful ---- convenient for all our outings and right on a lake. We had morning coffee and evening aperitif out on the balcony and watched a couple of spectacular sunsets there too. Hotel staff is exceptionally friendly. We had dinner all 3 nights at the restaurant in the lobby, Mint. Food was so carefully prepared with particular freshness and brightness in the spices and service was excellent. The automatic espresso machine in the breakfast was available 24 hours a day!
Sandra
juli 2024
Sitting out on the deck and enjoying the view. Also like the ability to option maid service. The Mint Indian restaurant was outstanding. We would go back just to enjoy their wonderful food!
Ronald
september 2024
The location was great. It's a dog-friendly hotel. The breakfast was nice. There's an Indian restaurant right in the hotel as a dinner option. And it was very quiet inside even though it seemed to be full.
Katherine
august 2024
This hotel is right on a lake and has a great view. The bed was comfortable and the room was clean. We were on the first floor and had a sliding door and a porch. We were lucky enough to have stairs that led down to the lake. The real extra special treat to this hotel is MINT, the restaurant that is attached to the hotel. If you like Indian food, then you will be very happy. It is arguably some of the best Indian cuisine I have had. You know a hotel restaurant is good when more than just guests go there to eat.
William
mai 2024
We liked our room and view. Staff is extremely friendly and helpful. We enjoyed a meal at the restaurant. Our room was clean and spacious, and the bed was comfortable. The location allowed us to easily access Stockbridge, Lee, Lenox, and Pittsfield.
Valerie
mars 2024
It was set on a lake and there was a gorgeous view. It was in a quiet area. The building was historic, but the rooms were recently renovated. The staff was fantastic. It was one of the few places that does daily housekeeping, and you don’t even need to ask.
Rachel
juni 2024
Reasonably priced place that accepts dogs all while providing an exceptional view!!! We enjoy the stay at the Black Swan with staff eager to meet the needs of all customers. The room is a good size, the deck was clean and semi-private, and the view was priceless!
Weekend
mai 2024
We only stayed for a night - just had to get away to recharge and this was the perfect place for it. Quaint little town, inn on the lake. We stayed in a king superior lakeview room and appreciated the whirlpool tub, fireplace and late checkout. The room was spacious, clean and quiet. We stayed for the Sunday lunch buffet which was spectacular. We did not encounter a lot of staff during our quick stay, but the ones we did were helpful and pleasant.
Debra
mars 2024
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